DELIVERY AND PAYMENT OF THE ORDER

Once your order is shipped, we will send you an informational email containing a tracking link for your shipment. The first movement of the package is usually visible within 24 hours after it is received at the carrier's first depot.

The delivery method is visible in the cart after entering the shipping address.

Orders are shipped within 1-2 business days. The package is then handed over to the carrier. The standard delivery time is provided when selecting the shipping method. Delivery times may vary depending on the shipping method chosen.

The payment method is visible in the cart after entering the shipping address.

The delivery cost is visible in the cart after entering the address.

The delivery address can be changed if the order has not yet been processed for shipping and is not in the packing stage. Please contact our [customer service](https://www.dedoles.com/pages/contact-us) directly with this request. Once the order is confirmed, the delivery date cannot be changed. If your order has already been shipped, you can arrange a change of address or delivery date directly with the chosen carrier, if they allow it.