Can I change the delivery date or address when the parcel has been already dispatched?

Úvod > DELIVERY AND PAYMENT OF THE ORDER > Can I change the delivery date or address when the parcel has been already dispatched?

The delivery address can be changed as long as the order has not yet been moved to the dispatch and is not in the packaging process. Please, contact our customer service here with your request. The delivery date cannot be changed.
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